Flying with Air Asia – Perth to Kuala Lumpur
As long term travelers and house sitters, we prefer to use budget airlines and are happy to suffer some of the drawbacks on the one day every three months or so that we are in the air.
We would rather have the money to enjoy once we get to our destination, and find that picking a flight with a reasonable layover mid-way solves the problem of a long haul in cramped seating conditions!
On preparing to leave Perth, where we’ve been pet sitting for five months, our friends started enquiring about which airline we were using to get to New Delhi, India on our route back to the UK. We are visiting Ian’s brother for a few days, with an overnight trip to the Taj Mahal.
The slightest mention of “Air Asia” met with “oohs” and “ahs” and general “oh dears”. It doesn’t help when an airline has also had a tragic fatal accident within the last few years. Having received such negative feedback, I admit to not being thrilled at 4.00am on Friday 13th (not at all superstitious!), and the prospect of the two five hour flights ahead of us.
We used Uber to get to Perth Airport. Because we signed up to the app in Australia, we got our first journey free. We waited no more than three minutes for a driver to arrive, who then transported us on traffic free roads to the newly upgraded Terminal 1 departure hall.
We found the Air Asia baggage drop, having checked in online the evening before, and were slightly dismayed to see a large party of travelers with the ultimate “baggage drop” of around 30 bags, blocking most of the check in desks.
We prepared to wait.
A smiling face instantly caught my eye from another counter and we were swiftly led by a member of the ground staff, around the blockage. We achieved an efficient and painless bag drop – all over in a matter of minutes.
No issues with luggage weight
Worries about our overall baggage weight dissipated, when we realized our carry-on bags were not going to be weighed, measured and redistributed (as had been the case earlier this year with Air Fiji). The allowance was fairly generous for a budget airline – 20kg checked, 7kg carry-on, plus a laptop bag or handbag.
We breezed through with overweight carry-on bags, a camera bag, two laptops, handbag and a large poster tube.
Perth’s upgraded Terminal 1 – the ultimate in comfort
It wasn’t long before we were settled at our appointed gate drinking superb flat whites (Australia’s signature coffee style), purchased at the adjacent Haymarket Cafe. Our gate seats all had plug sockets for last minute charging, and the WIFI was free.
Newly modernized Terminal 1 has “focused on providing the best local produce and incorporating the latest food trends to appeal to all visitors – from premium wines and boutique beers, to favorites from around the world,” states Perth Airport Executive General Manager, Commercial Services, Scott Norris on the airport’s website.
So far so good – we were really enjoying our early morning experience.
Boarding went smoothly, on time and in an orderly, non chaotic manner. We were a little disappointed that in our sleepy state we’d forgotten to ask for window seats. Our seat allocation included two of the middle three seats, and we were alongside another passenger.
It’s a bit of a squeeze
I have to say it was a bit of a tight fit – the seats aren’t that wide and the leg room is typical of a budget airline, but they were comfortable. The plane appeared quite new and was very clean. You can of course book “hot seats” which provide extra leg room, but at a cost.
What I liked most was the casual, non-domineering attitude of the staff on-board. Once we were all seated, and before take-off, they allowed us to redistribute ourselves to achieve extra individual space. Ian moved toward a window seat, the passenger to my left disappeared somewhere else, and I ended up with three seats to myself to lay out on and sleep for most of the flight. The cabin crew even allowed the more astute passengers to move to the vacant hot seats.
There are other upgrades available – a quiet area at the front of the plane where passengers must be 10 years or older, and fully reclining “flatbeds” with duvets and pillows. Charges vary depending on the flight selected. Find out how to upgrade to Premium Flatbed, Hot Seats or an entire row all to yourself, at this link:
Prepare yourself in advance
Of course everything else is non-existent so it’s a necessity to prepare in advance. There’s no free entertainment, but we prefer to sort this out for ourselves on our tablets. We took our own water on-board and pre-booked an inexpensive vegetarian curry with our tickets.
Don’t expect the normal tray of extras with your meal – it really is just what it says – a basic but tasty meal, plus a bottle of mineral water. Even tea and coffee is an extra charge.
As I said preparation is key:
- Organize your entertainment especially if you have kids
- Take water (you can fill water bottles free within Perth airport)
- Travel with extra snacks if you need more food
- Take a blanket alternative, and maybe a pillow for extra comfort
- Wear comfortable clothing for easy movement in limited space
- Balance your expectations with the service being offered
The highlight for me was being woken to an interactive birthday presentation to a fellow passenger. We were all encouraged to sing along to “happy birthday” an hour or so before landing. It was slightly amusing to observe that no-one among the crew knew the birthday girl’s name, or maybe couldn’t pronounce it, and so the cabin fell completely silent at that part of the chorus!
We were also treated to a further upbeat recorded “happy birthday song” as we taxied into Kuala Lumpur Airport. My advice, if you don’t like to be the centre of attention after four hours of flying, don’t travel with Air Asia on your birthday!
It was quite sweet though, and showed a very friendly, amenable side to the cabin crew, who did their jobs throughout the flight with smiling faces and a helpful attitude.
We are now at departures, Kuala Lumpur Airport, where we are again enjoying free WIFI, enough time to write this article, and a tasty Indian meal for around 3 UK pounds.
We will rejoin our connecting flight this evening, well fed, relaxed and refreshed. Airport lounges are improving all the time. At Melbourne earlier this year we found both work and sleeping areas, specifically designed for travellers’ needs. We make the most of our layover and see it as part of our travel experience.
It’s so easy to get dismayed and put off budget travel by all the negative online reviews, and rare to read about when things go smoothly and meet expectations. Generally we tend not to write about these occasions, focusing only on when things go wrong.
Our tickets today cost only 240 UK pounds each – that’s a great price for eleven hours of overall flight time. You do get what you pay for, but we have to say that so far on this trip, we are very happy with Air Asia and would certainly use them again in the future.
Do you also have a GOOD experience to report of a budget airline?